Most contractors who try online ads say the same thing: "The leads were garbage." Renters asking for ballparks. People three counties away. Tire kickers who never answer the phone.
Usually the leads aren't the whole problem. The ad was too broad, the form didn't filter, and the call back came too late. Here are four steps that fix all three.
"Home services" is too broad to build an ad around. Pick the job with your best margin and the most demand in your area: kitchens, bathrooms, roofing, HVAC replacements, full remodels, window treatments.
Then build your ads around that one job. One sharp offer beats five vague ones. A homeowner thinking about a new roof should see an ad about roofs, not a list of everything you do.
It isn't price. It's getting ripped off. Every homeowner has heard the story about the contractor who took the deposit and disappeared, or the job that ran months over and twice the budget.
So your ad should sound like the safe choice, not the cheap one:
Use urgency only when it's real: storm season, the first cold week, a leak that's getting worse.
Five questions save you from driving across town for nothing:
Now you're not quoting someone who rents and wants a number for next year. Fewer leads, more estimates, more jobs.
This is where most contractors lose. You paid for the lead, and then it sat in your inbox while you were on a job site. Meanwhile the homeowner called three contractors, and the first one to pick up got the estimate.
If you can't answer fast, set up an AI voice agent that calls back in seconds, qualifies the homeowner, gives them the next available slot and books the estimate on your calendar. It works at 11pm on a Sunday, which is when a lot of homeowners finally sit down to deal with the project.
You can see video ads we have made for home service clients on our home services page.
Run short video ads focused on one high value project, written to answer the homeowner's trust concerns, with a form that asks about ownership, budget, timeline and location. Then call back fast.
Yes, when they focus on one job, build trust and qualify on the form. Homeowners spend plenty of time on Facebook and Instagram, and video lets you show real work in a way a search ad can't.
The most common reasons are slow follow up, a form that doesn't filter out renters and tire kickers, and ads too broad to attract serious buyers. Fix the call back speed first.
Within minutes. Homeowners often contact several contractors at once, and the first to respond usually wins the estimate.
See real numbers in our case studies, or request a quote and we'll map how we'd do this for your business.
Secret Agents (secretagents.co) is a growth agency for high-performing companies. We generate inbound leads and booked appointments using AI video ads, AI voice agents and authority content: 50,000+ leads generated, 7,000+ ads created, 43+ industries. ---
Results depend on your market, trade, pricing and follow up. Nothing here is a guarantee of results.