Secret Agents

Privacy Policy

Last Updated: June 3, 2025

1. Introduction

AI MARKETING SALES LLC, doing business as Secret Agents ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, store, and protect information when you visit our website at secretagents.co (the "Website"), use our services, or interact with us in any way.

By accessing or using the Website or providing any information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Website or provide us with any personal information.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including but not limited to:

  • Contact Information: Name, email address, phone number (including mobile/cellular), mailing address, company name, job title
  • Form Submissions: Information submitted through contact forms, consultation requests, application forms, newsletter sign-ups, and other web forms
  • Communications: Content of emails, messages, chat conversations, phone calls, and other communications with us
  • Business Information: Industry, company size, revenue, marketing budget, business goals, and other information relevant to our services
  • Payment Information: Billing address, payment method details (processed through secure third-party payment processors)

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information through cookies, pixels, web beacons, and similar tracking technologies, including:

  • Device Information: IP address, browser type and version, operating system, device type, screen resolution, device identifiers
  • Usage Data: Pages visited, time spent on pages, click patterns, scroll depth, referring URLs, exit pages, date and time of visits
  • Location Data: Approximate geographic location based on IP address
  • Advertising Data: Ad interactions, conversion data, click-through rates, campaign attribution data

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

  • Advertising platforms (Meta/Facebook, Google, TikTok, LinkedIn, YouTube)
  • Analytics providers
  • Data enrichment services
  • Publicly available sources
  • Business partners and referral sources

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Marketing and Advertising Purposes

  • Sending promotional emails, SMS messages, and other marketing communications
  • Creating targeted advertising campaigns on third-party platforms
  • Building custom audiences and lookalike audiences for advertising
  • Retargeting and remarketing to website visitors
  • Personalizing content and advertisements
  • Measuring advertising effectiveness and campaign performance
  • Conducting market research and analysis

3.2 Business Operations

  • Providing, maintaining, and improving our services
  • Responding to inquiries and providing customer support
  • Processing transactions and sending related information
  • Communicating about services, updates, and administrative matters
  • Analyzing website usage and optimizing user experience
  • Detecting, preventing, and addressing fraud, security issues, and technical problems
  • Complying with legal obligations

4. Cookies and Tracking Technologies

We use the following types of cookies and tracking technologies:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our Website (e.g., Google Analytics)
  • Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance (e.g., Meta Pixel, Google Ads, TikTok Pixel, LinkedIn Insight Tag)
  • Functionality Cookies: Remember your preferences and settings

Third-Party Pixels and Tags: We use tracking pixels from advertising platforms including but not limited to Meta (Facebook/Instagram), Google (Google Ads/YouTube), TikTok, and LinkedIn. These pixels collect data about your browsing behavior on our Website and may be used to:

  • Track conversions from ads
  • Build targeted audiences for future advertising
  • Optimize ad delivery
  • Measure ad effectiveness
  • Provide retargeting advertisements across the internet

You can manage cookie preferences through your browser settings. However, disabling cookies may affect Website functionality.

5. Data Sharing and Disclosure

We may share your information with the following categories of third parties:

  • Advertising Platforms: Meta/Facebook, Google, TikTok, LinkedIn, YouTube, and other advertising networks for campaign targeting and optimization
  • Service Providers: Third-party vendors who assist with email marketing, CRM, analytics, hosting, payment processing, and other business operations
  • Analytics Partners: Companies that help us analyze website traffic and user behavior
  • Professional Advisors: Attorneys, accountants, and consultants as necessary
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets
  • With Your Consent: When you have given explicit permission

We do not sell your personal information to third parties for their own direct marketing purposes without your explicit consent. However, sharing data with advertising platforms for targeted advertising purposes may constitute a "sale" or "sharing" under certain state privacy laws (see Section 8 below).

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods vary based on the type of data and the purpose of collection:

  • Contact and marketing data: Retained until you opt out or request deletion, plus a reasonable period for suppression list maintenance
  • Client service data: Retained for the duration of the business relationship plus seven (7) years
  • Website analytics data: Retained for up to twenty-six (26) months
  • Communication records: Retained for up to five (5) years

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include but are not limited to encryption, access controls, secure data storage, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You acknowledge and accept this inherent risk.

8. Your Privacy Rights

8.1 California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you
  • Right to Delete: You may request deletion of your personal information, subject to certain exceptions
  • Right to Correct: You may request correction of inaccurate personal information
  • Right to Opt-Out of Sale/Sharing: You may opt out of the sale or sharing of your personal information for cross-context behavioral advertising
  • Right to Limit Use of Sensitive Personal Information: You may limit the use of sensitive personal information to purposes necessary to perform services
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at hello@secretagents.co or call us. We will respond within 45 days of receiving a verifiable consumer request.

8.2 European Economic Area / UK Residents (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Our legal bases for processing include: consent, performance of a contract, legitimate interests, and compliance with legal obligations.

8.3 Other State Privacy Laws

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights to access, delete, correct, and opt out of certain processing activities. Contact us to exercise any applicable rights.

9. Opt-Out Mechanisms

You may opt out of our marketing communications through the following methods:

  • Email: Click the "unsubscribe" link in any marketing email
  • SMS: Reply "STOP" to any text message
  • Phone Calls: Request removal during any call or contact us directly
  • Targeted Advertising: Use platform-specific opt-out tools (e.g., Facebook Ad Preferences, Google Ad Settings) or industry opt-out tools such as the Digital Advertising Alliance (DAA) at optout.aboutads.info
  • Do Not Track: We honor Global Privacy Control (GPC) signals where required by law
  • Direct Request: Email hello@secretagents.co with your opt-out request

Please note that even after opting out of marketing communications, you may still receive transactional or administrative communications related to active services.

10. Children's Privacy

Our Website and Services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately at hello@secretagents.co.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. By using our Website or providing information to us, you consent to the transfer of your information to the United States and other jurisdictions as described in this Privacy Policy.

12. Third-Party Links

Our Website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to information collected by our Website.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the updated Privacy Policy on this page with a revised "Last Updated" date. Your continued use of the Website after any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

AI MARKETING SALES LLC
Email: hello@secretagents.co
Legal Inquiries: hello@secretagents.co
Website: secretagents.co

For data subject access requests or privacy rights inquiries, please email hello@secretagents.co with the subject line "Privacy Rights Request" and include sufficient information for us to verify your identity.